All sales are final.  We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to.

Refunds and Exchanges:  To be eligible for a refund or exchange, you must first email within 30 days of the order date.  Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out.  If a replacement item is not available, we will refund the full purchase price.

Our satisfaction is our number one priority.  Please let us know how we are doing and how we can improve.

If you have a quality concern such as breakage during transportation or malfunction within a 90-day period following delivery, please take a photo of your issue and send it with your order number and explanation to vitaparfuminfo@gmail.com